Terms of Service
Last updated: November 5, 2026
1. Acceptance of Terms
By accessing or using Small Universe ("the Game"), you agree to these Terms of Service. If you are a parent or guardian using the Game on behalf of a child, you agree on behalf of yourself and your child. If you do not agree, please do not use the Game.
2. Description of Service
Small Universe is a web-based educational game that teaches beginner English to kids, adult beginners and families through interactive mini-games across seven planets. The Game is provided as a Progressive Web App (PWA) and can be played in any modern web browser. It includes Stellar Coins, an in-game currency earned by finishing lessons and spent on items in the in-game Shop (the Cosmic Bazaar). Small Universe is operated by CloudForge Ltd, a company registered in Cyprus (registered address: Cavo Greco Avenue, Building 475, 007, Protaras, Paralimni, Cyprus). CloudForge Ltd is also the seller of the coins you can buy.
3. Free Access
All 102 lessons, 17 game types and seven planets are available at no cost, and an account is not required to play. Lessons never require coins: lessons open one at a time as earlier ones are finished, hearts refill over time, and practice mode is always free. Buying coins is never needed to play any lesson.
4. Stellar Coins (Virtual Currency)
Stellar Coins are a virtual currency for the in-game Shop. They have no cash value, cannot be exchanged for money, cannot be transferred, and cannot be used outside of Small Universe.
- Coins are earned by finishing lessons: 10 coins the first time a lesson is finished, plus 5 per star, then 2 per star for a replay, up to 100 coins a day. Practice runs earn nothing. These amounts may change.
- Earned coins do not expire.
- A signed-in parent can also buy coins (see section 5). Bought coins expire 60 days after payment.
- Coins are spent in the in-game Shop on items such as spaceship parts, hats, celebrations, heart refills and streak freezes. When coins are spent, bought coins are used first, starting with the ones that expire soonest.
- For signed-in families, balances are kept on our servers. For guests, balances are kept only on the device; they are lost if the browser's site data is cleared, and they do not move to an account created later.
- We may change how coins are earned, item prices and the items available at any time.
- Coins forfeited because an account is terminated for a breach of these Terms are not restored.
5. Buying Coins
Who can buy. Only a signed-in parent or guardian (an adult account holder) can buy coins, in the Family Dashboard behind the parental gate: a grown-up check, then the parent's own PIN. Guests and children cannot buy. The parent chooses which child profile receives the coins.
What is on sale. Coins for the in-game Shop, nothing else. Buying is never needed to play any lesson. A parent can choose one of four fixed packs or a custom amount:
| Coins | Europe (EUR) | United Arab Emirates (AED) | Saudi Arabia (SAR) | Kuwait (KWD) | Everywhere else (USD) |
|---|---|---|---|---|---|
| 400 coins | EUR 10 | AED 50 | SAR 50 | KWD 5 | USD 10 |
| 900 coins | EUR 20 | AED 100 | SAR 100 | KWD 10 | USD 20 |
| 1,500 coins | EUR 30 | AED 150 | SAR 150 | KWD 15 | USD 30 |
| 3,000 coins | EUR 50 | AED 250 | SAR 250 | KWD 25 | USD 50 |
| Custom amount: any whole amount, from | EUR 10 | AED 50 | SAR 50 | KWD 5 | USD 10 |
| Custom amount: coins per unit | 40 per EUR | 8 per AED | 8 per SAR | 80 per KWD | 40 per USD |
For a custom amount, you type a whole amount of money and get the coins shown above for each unit. For example, EUR 25 buys 1,000 coins and AED 75 buys 600 coins. A very large single payment may be refused.
Currency. Prices are shown and charged in the currency for where you are, worked out from your internet (IP) address: euros (EUR) in Europe, including the United Kingdom; UAE dirhams (AED) in the United Arab Emirates; Saudi riyals (SAR) in Saudi Arabia; Kuwaiti dinars (KWD) in Kuwait; and US dollars (USD) everywhere else. The currency cannot be changed at checkout. Refunds are made in the currency you paid.
Promo codes. A valid promo code gives a percentage discount on the price at checkout. A code can have an end date and a usage limit, and can be limited to one use per account or to a first purchase. Our server checks the code and the discount when the order is created.
Payment. You pay by card on a secure hosted payment page run by our payment partner. Small Universe never sees or stores card numbers. The seller is CloudForge Ltd (ΗΕ490441, Cyprus). The coins are added to the chosen profile once the payment is confirmed, and a receipt is emailed to the parent's account email. There are no subscriptions and no automatic renewals: each purchase is a one-time payment.
Expiry of bought coins. Bought coins expire exactly 60 days (60 × 24 hours, UTC) after the payment is confirmed. Each purchase keeps its own deadline, and a new purchase does not extend older coins. The app shows how many bought coins will expire and when. Expired coins are removed and are not refunded, except where the law requires. Earned coins never expire.
Refunds. Within 14 days of a purchase, you can ask us at hello@smalluni.com to refund the bought coins from that purchase that have not been spent or expired; those coins are then removed. Refunds are based on the price actually paid, so a discounted purchase is refunded at the discounted price. Duplicate or mistaken charges are refunded in full. Refunds go back to the card used. The details are in our Refund and Cancellation Policy.
6. EU/EEA and UK Consumers: Right of Withdrawal
Consumers in the European Economic Area and the United Kingdom normally have 14 days to cancel a purchase of digital content. Coins are digital content that we deliver at once. At checkout, you tick a box asking us to deliver the coins immediately and acknowledging that your 14-day right to cancel ends once the coins are delivered. Your mandatory consumer rights still apply, and you can still ask for a refund of unspent coins within 14 days as described in section 5.
7. Age Requirements and Parental Responsibility
Small Universe can be used by children and adult learners. Children must use the Game under the supervision of a parent or guardian. Signing in to back up progress is for adults: a parent or guardian signs in with their own email address.
Parents are responsible for supervising their child's use of the Game and for the account they sign in with. Adult learners are responsible for their own account use.
8. Accounts
Creating an account is optional. Sign-in uses one-time codes sent to your email address; keep access to that email account secure, because anyone who can read it can sign in. You are responsible for activity under your account and agree to provide an email address you control. We reserve the right to suspend or terminate accounts that violate these Terms. You can delete your account and its data at any time in the Family Dashboard.
9. Intellectual Property
All content in Small Universe, including game mechanics, artwork, animations, audio, text and overall design, is the intellectual property of CloudForge Ltd (operating as Small Universe) or its licensors and is protected by copyright law. You may not:
- Copy, modify, or redistribute the Game or its assets
- Reverse engineer or decompile the Game
- Use the Game's content in other products or services
- Remove or alter any copyright notices
10. Acceptable Use
You agree to use Small Universe only for its intended purpose: educational gameplay. You may not attempt to interfere with the Game's operation, exploit bugs, manipulate coin balances through unauthorised means, or use automated tools to interact with the Game.
11. Disclaimer of Warranties
Small Universe is provided "as is" without warranties of any kind. We do not guarantee the Game will be uninterrupted, error-free, or that it will meet specific educational outcomes.
12. Limitation of Liability
To the maximum extent permitted by law, CloudForge Ltd (operating as Small Universe) and its officers shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Game, including loss of progress, virtual items or coins resulting from technical issues outside our control. Nothing in these Terms limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.
13. Changes to the Game
We may update, modify, or discontinue any part of Small Universe at any time, including the Stellar Coins system and the items in the Shop. We will make reasonable efforts to keep items bought with coins available, but cannot guarantee it across all future updates.
14. Changes to These Terms
We may update these Terms from time to time. Changes will be reflected by the "Last updated" date above, and for material changes we will email signed-in parents where appropriate. Continued use of the Game after changes constitutes acceptance of the updated Terms.
15. Governing Law and Jurisdiction
These Terms are governed by the laws of the Republic of Cyprus. Subject to any mandatory consumer protection rights in your country of residence, any disputes arising from these Terms or your use of the Game will be subject to the non-exclusive jurisdiction of the courts of the Republic of Cyprus. If you are a consumer in the EU or UK, you also retain the right to bring proceedings in the courts of the country where you are resident.
16. Severability
If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in full force and effect.
17. Entire Agreement
These Terms, together with our Privacy Policy and Refund and Cancellation Policy, constitute the entire agreement between you and CloudForge Ltd (operating as Small Universe) regarding your use of the Game and supersede all prior agreements, representations, or understandings.
18. Contact
Questions about these Terms? Email hello@smalluni.com or get in touch.